Terms & Conditions

  • Guests enter the Kruger National Park or any other Private Game Reserve at their own risk.  The Kruger National Park requires indemnity forms to be filled in upon entry. 
  • We cannot be held liable for circumstances that are beyond our control which might influence the quality of Game Viewing, like adverse weather conditions, road closures, etc.
  • Unfortunately we cannot offer a guarantee in locating and viewing the Big 5 or any other animal of a specific species which may be requested.  Our professional guides will do their utmost best to ensure guests have an unforgettable experience. 
  • We do not take responsibility for personal items like cameras, binoculars, incl. personal luggage of any sort that are left behind on our vehicles or anywhere else.  The owner will be liable for additional costs that may be incurred to have the items returned.
  • Bookings can only be 100% confirmed once full payment has been received.
  • Cancellation policy:
    • We require full payment 72 hours before departure
    • Cancellations received after payment has been made will incur a 10% cancellation fee
    • Cancellations received less than 12 hours before departure will incur a 100% cancellation fee
    • In case of a cancellation where a 3rd party contractor are involved (like coaches, etc), the cancellation policy of the service provider will apply.